Last updated: November 13, 2025
At Comme des Garçons, we aim to deliver your order as quickly and safely as possible. Please review our shipping policy below for details on processing times, shipping options, and delivery expectations.
1. Order Processing
All orders are processed within 1–3 business days (Monday through Friday, excluding holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.
Please note that during peak seasons or special releases, processing times may be slightly longer.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- United States: 5–10 business days
- International Orders: 10–20 business days (depending on location)
Delivery times may vary due to carrier delays, customs processing, or unforeseen circumstances beyond our control.
3. Order Tracking
Once your order ships, you will receive an email containing your tracking number.
You can track your shipment directly through the carrier’s website for the most up-to-date delivery information.
4. Shipping Destinations
We currently ship to most countries worldwide.
If your country is not listed at checkout, please contact our support team at support@commedesgarcons.blog for assistance.
5. Customs, Duties, and Taxes
For international orders, please note that customs fees, import taxes, or duties may apply depending on your country’s regulations.
These charges are the customer’s responsibility and are not included in the item price or shipping cost.
6. Lost or Damaged Packages
We are not responsible for packages lost or damaged in transit.
If your order arrives damaged, please contact the shipping carrier directly to file a claim.
If you need assistance, our support team is happy to help guide you through the process.
7. Incorrect Address Information
Please double-check your shipping address before placing your order.
We cannot guarantee address changes after an order is submitted.
If your order is returned to us due to an incorrect or incomplete address, additional shipping charges may apply to resend it.
8. Contact Us
If you have any questions about your shipment, please contact our support team:
Comme des Garçons
1842 83rd St, Brooklyn, NY 11214, USA
📧 support@commedesgarcons.blog
📞 +1 (929) 939-2535
🕘 Mon – Fri, 09:00 AM – 6:00 PM